Support, privacy, safety, partnerships — we handle it all.
Average Response Time
We typically respond within 24 hours on business days.
Frequently Asked Questions
Go to Settings > Account > Delete Account within the app. Your data will be permanently removed within 90 days. You can also email support@appflows.co to request deletion.
During onboarding, you have a 10-minute conversation with our AI. It maps your humor, values, and emotional depth into a unique Personality DNA. We then use this to find people with genuine psychological compatibility.
AURA uses a 4-stage Blur Reveal system. Photos start blurred so you focus on personality and conversation first. As you interact and build real connection, the image gradually clears. By the time you see each other, you already feel something.
Yes. Under GDPR and CCPA, you have the right to access, correct, or delete your personal data. Email support@appflows.co and we'll respond within 30 days.
You can report a user directly from their profile or chat screen using the report button. For urgent safety concerns, email support@appflows.co and we'll prioritize your case.